Deliver exceptional customer service by engaging in empathetic interactions, which will foster customer satisfaction and loyalty.
If you’re wondering how important writing is in today’s workplace, there’s an incredible study out there from the National Association of Colleges and Employers that reveals 73.4% of employers are looking for candidates who have strong writing skills. Right next to leadership and teamwork, written communication ranked #3 in most desired qualities. No matter what […]
Are you thinking of, or in the middle of, launching your very own online course? How do you validate the market demand for a coaching or course product? First — good news. There has never been a better time to validate the market demand for a course and launch your very own. The global e-learning […]
In our digital-first world, everyone needs digital skills. Everyone. Digital skills include, for example: Digital communication (social media, email, chat) Online writing and content creation Digital marketing and strategy Programming and web development Graphic design and data visualization Data entry and digital recordkeeping Online research Computer literacy If you work or run a business online, […]
Discover how to use consumer generated marketing to create a more personal connection with your customers and grow your business. Learn the tips and tricks you need to get started today!
Discover what contractions are in writing and how to use them effectively. Learn common examples, mistakes to avoid, and when to use contractions in your writing.
Discover what is prose writing, its types, and tips to enhance your storytelling. Learn how good prose can elevate your business content today!