Implementing effective online customer service strategies will help enhance customer loyalty and retention, leading to increased customer satisfaction and long-term business success.
Mindfulness and mindset — I believe these practices are directly responsible for 70% of my success. But facts, friends: I’m not your naturally positive, starry-eyed optimist. By nature, I’m a pessimist. (Aka, realist.) This fact may have a great deal to do with the fact that I grew up in a household of four, where […]
Not to be TOO forward, but… I know why you’re looking for content marketing workshop exercises. I suspect you know content marketing is on fire. 🔥 …and maybe you heard that content marketing is worth $400 billion (and growing). With numbers like that, hosting a content marketing workshop isn’t just a smart idea right now, […]
In our digital-first world, everyone needs digital skills. Everyone. Digital skills include, for example: Digital communication (social media, email, chat) Online writing and content creation Digital marketing and strategy Programming and web development Graphic design and data visualization Data entry and digital recordkeeping Online research Computer literacy If you work or run a business online, […]
Content marketing is a booming industry set to reach a worth of $600 billion by 2024. It’s growing fast because it’s the modern way to market to consumers – ironically, by not marketing or selling to them. Instead, content marketing is about engaging with your audience authentically, growing relationships, and building trust through valuable, consistent, […]
Discover the secrets of how to name your blog with our step-by-step guide, ensuring it stands out and captures your audience's attention.
Discover what contractions are in writing and how to use them effectively. Learn common examples, mistakes to avoid, and when to use contractions in your writing.