Learn and apply effective techniques in customer service to de-escalate tense customer interactions, ensuring a positive and satisfactory experience for both the customer and the company.
What are some business lessons you wished you knew sooner? 🤔 My first and main business, Express Writers, just turned a full decade old this week. (Happy birthday to us!!) At the beginning, I was 19 years old, in search of my passion, which was writing & making money on the internet. I found content […]
Does being a professional writer sound like a beautiful dream to you? Whether you want to author a book, become a paid SEO writer, or anything in between, earning a full-time income for your knack for words isn’t some far-fetched fantasy — it’s a genuine, realistic career choice. But like any profession, you have to […]
Many careers can be life-draining. Nearly 85% of people hate their jobs. 😩 But work you love can also be a source for finding purpose. …A supply of great joy, fulfillment, AND wealth. And that’s why I’m a huge proponent of telling anyone searching for their purpose through work this: If you CAN make money […]
You probably already know this… Building a business from scratch will not be easy. But you CAN make it simpler for yourself — even if you’re starting from nothing like I did. It pains me to my core to see so many would-be-amazing businesses fall flat… from believing lies. But the truly crazy part is […]
Learn what are conventions in writing, why they matter, and how to use them for clear communication. Essential tips inside!
Discover what ethos is in writing and how to use it effectively to boost your credibility, establish trust, and persuade your audience with ease.