Develop post-complaint resolution strategies that effectively address customer concerns and foster long-term loyalty, which is crucial for maintaining a positive brand reputation and customer satisfaction.
Entrepreneurs and content creators, even successful ones, are only human. Sometimes, our motivational wells dry up. We get burned out, run-down, and weary. The problem? Entrepreneurs have to keep hustling even when our energy is gone and our batteries are dead. Nobody is going to run your business for you. Nobody is going to swoop […]
Picture this: You get a few random cards from the deck of life. You shuffle them around in your hand, looking for the “safest” ones. You play these cards, avoiding the ones that will get you into “trouble.” …And that’s all. Your life is decent, safe, and unspectacular. But sometimes a voice in your head […]
This isn’t going to be your typical, feel-good blog. It doesn’t come front-loaded with easy tips for how to beat procrastination for good. (Because procrastination isn’t that simple or straight-forward.) It was actually inspired by a sad event: Back when I ran Express Writers… I still remember these moments. They defined how I remember the […]
I’ve been investing in YouTube video production for my business since 2017. In fact, I spend 3-4 entire days per month filming and delegating the footage to my YouTube producer. On average, I spend around $300 per month on production. However, it wasn’t until my third year doing it that I got monetized on YouTube, […]
Are you thinking of, or in the middle of, launching your very own online course? How do you validate the market demand for a coaching or course product? First — good news. There has never been a better time to validate the market demand for a course and launch your very own. The global e-learning […]
Yesterday, Google ran over 8.5 billion searches. But just 25 years ago, no one knew what “Google it” even meant. Things change. And they’re changing fast. ⚡ Online marketing strategies are changing so swiftly, in fact, that the content marketing industry’s worth is predicted to skyrocket to $600 billion by 2024. What does this mean […]