This task is important because it ensures that customers have a positive experience with the company, leading to increased customer satisfaction and loyalty. The benefits of delivering exceptional customer service experiences include increased customer retention, positive word-of-mouth referrals, and a strong brand reputation.
This was originally published in June of 2019, and updated in 2020. Are you a freelancer, writing your way to steady paychecks? Are you interested in breaking into wordsmithing to stay independent and self-employed? Good on you: The freelance writing landscape has come a long way over the past decade, and it’s getting better every […]
I’ve been investing in YouTube video production for my business since 2017. In fact, I spend 3-4 entire days per month filming and delegating the footage to my YouTube producer. On average, I spend around $300 per month on production. However, it wasn’t until my third year doing it that I got monetized on YouTube, […]
Is a marketing degree worth it? 🤔 Good question. After all, marketing is one of the hottest fields out there right now for jobs. 🔥 The stats paint an incredible picture (via LinkedIn’s jobs report): Marketing jobs have grown by 63% in the last 6 months. 381,000 marketing jobs were posted within the last year. […]
Does being a professional writer sound like a beautiful dream to you? Whether you want to author a book, become a paid SEO writer, or anything in between, earning a full-time income for your knack for words isn’t some far-fetched fantasy — it’s a genuine, realistic career choice. But like any profession, you have to […]
You probably already know this… Building a business from scratch will not be easy. But you CAN make it simpler for yourself — even if you’re starting from nothing like I did. It pains me to my core to see so many would-be-amazing businesses fall flat… from believing lies. But the truly crazy part is […]
Entirely stuck on how to draft a blog post in WordPress? Today’s guide is a simple, easy, effective, with pictures (you’re welcome!) tutorial on just that. FYI: blogging for business is making a comeback (spoiler alert: it never died). Everyone hates being sold to, which is why 40% of internet users proactively block ads. But […]