Designing customer service training programs is important for continuous learning and development, as it helps enhance skills and improve customer satisfaction. The benefits of this task include improved customer service, increased employee engagement, and higher customer satisfaction ratings.
Mindfulness and mindset — I believe these practices are directly responsible for 70% of my success. But facts, friends: I’m not your naturally positive, starry-eyed optimist. By nature, I’m a pessimist. (Aka, realist.) This fact may have a great deal to do with the fact that I grew up in a household of four, where […]
Do you have a morning routine working from home that you love? COVID-19 and the ensuing lockdowns changed how and where we work. 1 in 4 Americans now work remotely (and another estimated 36.2 million Americans will go remote by 2025!). Building strong morning routines working from home is now critical to millions of people. What’s interesting […]
Truth: You can’t build wealth overnight. Despite what many gurus may tell you, you can’t expect to make a huge sum of money with nothing but a snap of your fingers. Instead of trusting in charlatans who don’t care about you, who just want to make a quick buck themselves, we should be putting our […]
You’ve been waiting all week for an important email. The hours are ticking, and the days keep passing, but there’s nothing in your inbox. Then it clicks. You check your spam folder, and sure enough, it’s been sitting there for days. 😱 Google blocks 10 million emails per minute and tries to guarantee that less […]
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