Designing customer service training programs is important because it helps improve communication and interpersonal skills, leading to more effective interactions with customers. The benefits of this task include improved customer satisfaction, increased customer loyalty, and enhanced brand reputation.
This isn’t going to be your typical, feel-good blog. It doesn’t come front-loaded with easy tips for how to beat procrastination for good. (Because procrastination isn’t that simple or straight-forward.) It was actually inspired by a sad event: Back when I ran Express Writers… I still remember these moments. They defined how I remember the […]
I’ve been investing in YouTube video production for my business since 2017. In fact, I spend 3-4 entire days per month filming and delegating the footage to my YouTube producer. On average, I spend around $300 per month on production. However, it wasn’t until my third year doing it that I got monetized on YouTube, […]
Do you know how to start a brand from nothing? Can you start a brand without knowing for sure whether it will work? …Just kidding. Those were trick questions. 😅 Because… There IS a roadmap to starting a brand, no matter your niche or industry. You don’t have to start from zero. You NEVER have […]
You probably already know this… Building a business from scratch will not be easy. But you CAN make it simpler for yourself — even if you’re starting from nothing like I did. It pains me to my core to see so many would-be-amazing businesses fall flat… from believing lies. But the truly crazy part is […]
If you need an extra dose of making money motivation today, I’ve got you. Very often… this struggle is real for budding entrepreneurs at the beginning of their journey. Especially when you learn 50% of businesses fail by year five. But the payoff to maintaining that motivation is life-changing: …A brand that lasts. …Building a […]
Learn how to grow my business without sales calls using content marketing, lead generation, and nurturing customer relationships for success.