Develop and implement effective training methods to ensure customer service representatives maintain confidentiality when handling sensitive customer information, which is crucial for maintaining trust and protecting customer privacy. Benefits: Enhancing customer trust and loyalty by ensuring the confidentiality of their sensitive information, reducing the risk of data breaches and potential legal consequences.
This was originally published in June of 2019, and updated in 2020. Are you a freelancer, writing your way to steady paychecks? Are you interested in breaking into wordsmithing to stay independent and self-employed? Good on you: The freelance writing landscape has come a long way over the past decade, and it’s getting better every […]
There are many amazing women who are impacting the marketing industry for the better with their talents. And adding them to your follow list will give the opportunity to: Learn what GREAT marketing looks like. Read, absorb, and learn from their ideas. Be inspired (and perhaps feel a little pressure from these superwomen 🦸♀️) to […]
Is a marketing degree worth it? 🤔 Good question. After all, marketing is one of the hottest fields out there right now for jobs. 🔥 The stats paint an incredible picture (via LinkedIn’s jobs report): Marketing jobs have grown by 63% in the last 6 months. 381,000 marketing jobs were posted within the last year. […]
Do you have a morning routine working from home that you love? COVID-19 and the ensuing lockdowns changed how and where we work. 1 in 4 Americans now work remotely (and another estimated 36.2 million Americans will go remote by 2025!). Building strong morning routines working from home is now critical to millions of people. What’s interesting […]
Do you know how to start a brand from nothing? Can you start a brand without knowing for sure whether it will work? …Just kidding. Those were trick questions. 😅 Because… There IS a roadmap to starting a brand, no matter your niche or industry. You don’t have to start from zero. You NEVER have […]
You’re not just the little guys. You’re not just the “backbone” or “lifeblood” of the economy. Small businesses are the U.S. economy. Because even though only 21.5% of small businesses employ people, 49% of the private U.S. workforce is employed by a small business. And the importance of small business is only getting bigger. It’s […]