Enhance communication skills in customer service interactions to improve customer satisfaction and resolve complaints effectively. This will lead to increased customer loyalty and positive brand reputation.
Mindfulness and mindset — I believe these practices are directly responsible for 70% of my success. But facts, friends: I’m not your naturally positive, starry-eyed optimist. By nature, I’m a pessimist. (Aka, realist.) This fact may have a great deal to do with the fact that I grew up in a household of four, where […]
Is a marketing degree worth it? 🤔 Good question. After all, marketing is one of the hottest fields out there right now for jobs. 🔥 The stats paint an incredible picture (via LinkedIn’s jobs report): Marketing jobs have grown by 63% in the last 6 months. 381,000 marketing jobs were posted within the last year. […]
There are dozens of ways to make money with an online business that pays. Most of these business ideas are quick and simple, and… That’s about it. (Examples: drop shipping, affiliate blogging, print-on-demand selling, etc.) If you want nothing more than to make a quick buck, go ahead. Buy into the latest, trendy online business […]
Entirely stuck on how to draft a blog post in WordPress? Today’s guide is a simple, easy, effective, with pictures (you’re welcome!) tutorial on just that. FYI: blogging for business is making a comeback (spoiler alert: it never died). Everyone hates being sold to, which is why 40% of internet users proactively block ads. But […]
In our digital-first world, everyone needs digital skills. Everyone. Digital skills include, for example: Digital communication (social media, email, chat) Online writing and content creation Digital marketing and strategy Programming and web development Graphic design and data visualization Data entry and digital recordkeeping Online research Computer literacy If you work or run a business online, […]
In 2021, a whopping 28% of small businesses still didn’t have a website. Even before the start of the pandemic, most people expected companies to have an online presence. Without a website, your customers don’t know where you’re located or what your opening hours are. And frankly, they probably don’t even know you exist. Maybe […]