Train customer service representatives in emotional intelligence to improve customer satisfaction. This will result in better communication, empathy, and problem-solving skills, leading to happier customers and increased loyalty.
You probably already know this… Building a business from scratch will not be easy. But you CAN make it simpler for yourself — even if you’re starting from nothing like I did. It pains me to my core to see so many would-be-amazing businesses fall flat… from believing lies. But the truly crazy part is […]
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