Implement emotional intelligence techniques to improve customer interactions with disinterested or bored customers, which can lead to increased customer satisfaction and loyalty.
This was originally published in June of 2019, and updated in 2020. Are you a freelancer, writing your way to steady paychecks? Are you interested in breaking into wordsmithing to stay independent and self-employed? Good on you: The freelance writing landscape has come a long way over the past decade, and it’s getting better every […]
Picture this: You get a few random cards from the deck of life. You shuffle them around in your hand, looking for the “safest” ones. You play these cards, avoiding the ones that will get you into “trouble.” …And that’s all. Your life is decent, safe, and unspectacular. But sometimes a voice in your head […]
Do you have a morning routine working from home that you love? COVID-19 and the ensuing lockdowns changed how and where we work. 1 in 4 Americans now work remotely (and another estimated 36.2 million Americans will go remote by 2025!). Building strong morning routines working from home is now critical to millions of people. What’s interesting […]
Are you thinking of, or in the middle of, launching your very own online course? How do you validate the market demand for a coaching or course product? First — good news. There has never been a better time to validate the market demand for a course and launch your very own. The global e-learning […]
Truth: You can’t build wealth overnight. Despite what many gurus may tell you, you can’t expect to make a huge sum of money with nothing but a snap of your fingers. Instead of trusting in charlatans who don’t care about you, who just want to make a quick buck themselves, we should be putting our […]
You probably already know this… Building a business from scratch will not be easy. But you CAN make it simpler for yourself — even if you’re starting from nothing like I did. It pains me to my core to see so many would-be-amazing businesses fall flat… from believing lies. But the truly crazy part is […]