Improve customer satisfaction and loyalty by training customer service representatives to use emotional intelligence when dealing with passive or indifferent customers.
Ever wanted to learn how to get paid to write online? Now is a perfect time to make that big transition. More and more people are turning to online work, including learning how to write and get paid online. They’re finding ways to turn their passions into a career. From 2005 to 2018, online work […]
Not to be TOO forward, but… I know why you’re looking for content marketing workshop exercises. I suspect you know content marketing is on fire. 🔥 …and maybe you heard that content marketing is worth $400 billion (and growing). With numbers like that, hosting a content marketing workshop isn’t just a smart idea right now, […]
Today, I want to share with you my real, uncut thoughts on building a million-dollar coaching brand in the 2020s. If you run a brand and plan to scale it this year, don’t miss the insights inside this blog. As most of you know, I’m stepping into transformational coaching and education with a goal of […]
Do you know how to start a brand from nothing? Can you start a brand without knowing for sure whether it will work? …Just kidding. Those were trick questions. 😅 Because… There IS a roadmap to starting a brand, no matter your niche or industry. You don’t have to start from zero. You NEVER have […]
Is starting an online business worth it? Let me answer that question right out of the gate: YES. …With a few caveats, of course. 👀 Starting your own business is not all sunshine and rainbows. It’s an insane amount of work, and it requires a dedication to your endeavor like none other. (50% of businesses […]
Yesterday, Google ran over 8.5 billion searches. But just 25 years ago, no one knew what “Google it” even meant. Things change. And they’re changing fast. ⚡ Online marketing strategies are changing so swiftly, in fact, that the content marketing industry’s worth is predicted to skyrocket to $600 billion by 2024. What does this mean […]