Improve customer satisfaction and loyalty by training customer service representatives to use emotional intelligence when dealing with passive or indifferent customers.
What is self worth? Growing up inside of a cult for two decades of my life, I was constantly fed this lie: thinking you have any kind of inherent self-worth – well, that’s from the devil. I was trained to think I was less-than. Supposedly, that was to make me more humble. In reality, being […]
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