Improve customer satisfaction and build trust by effectively applying emotional intelligence techniques in challenging customer interactions.
Ever wanted to learn how to get paid to write online? Now is a perfect time to make that big transition. More and more people are turning to online work, including learning how to write and get paid online. They’re finding ways to turn their passions into a career. From 2005 to 2018, online work […]
This isn’t going to be your typical, feel-good blog. It doesn’t come front-loaded with easy tips for how to beat procrastination for good. (Because procrastination isn’t that simple or straight-forward.) It was actually inspired by a sad event: Back when I ran Express Writers… I still remember these moments. They defined how I remember the […]
“Find the next Steve Jobs, and you’re golden.” Ever hear that one before? There’s a myth out there that the most profitable companies have charismatic leaders at their helm. It’s the only way to succeed, they say. I used to believe it. When I escaped from a cult in the middle of the night at […]
If you’re wondering how important writing is in today’s workplace, there’s an incredible study out there from the National Association of Colleges and Employers that reveals 73.4% of employers are looking for candidates who have strong writing skills. Right next to leadership and teamwork, written communication ranked #3 in most desired qualities. No matter what […]
I’ve been investing in YouTube video production for my business since 2017. In fact, I spend 3-4 entire days per month filming and delegating the footage to my YouTube producer. On average, I spend around $300 per month on production. However, it wasn’t until my third year doing it that I got monetized on YouTube, […]
Not to be TOO forward, but… I know why you’re looking for content marketing workshop exercises. I suspect you know content marketing is on fire. 🔥 …and maybe you heard that content marketing is worth $400 billion (and growing). With numbers like that, hosting a content marketing workshop isn’t just a smart idea right now, […]