Develop active listening skills to improve customer service interactions and foster stronger relationships, resulting in increased customer satisfaction and loyalty.
…You’re a writer. It isn’t a title you throw around lightly. You’re not writing crappy fiction in your spare time (or whenever you feel the “poetic urge”), and you’re not just banking on your English degree or your love for reading. You have actual skill and enthusiasm for putting great sentences and paragraphs together. You […]
Mindfulness and mindset — I believe these practices are directly responsible for 70% of my success. But facts, friends: I’m not your naturally positive, starry-eyed optimist. By nature, I’m a pessimist. (Aka, realist.) This fact may have a great deal to do with the fact that I grew up in a household of four, where […]
There’s this wild rumor floating around… Knowing what I’m about to tell you is actually a huge myth is one of the biggest business lessons I’ve ever learned. Because time and time again, creative entrepreneurs launch a business with the BEST intentions. They’re incredibly smart. They’re good at what they do. (Like, really good.) AND […]
You’ve heard it before — 70% of businesses fail within 10 years. Creating, managing, and scaling a profitable business is not easy. But why do so many businesses bail? And how can we keep ourselves in that 30% group? We can stop working so much. 🤯 Or at least, stop working on the things we […]
Learn how to grow my business without sales calls using content marketing, lead generation, and nurturing customer relationships for success.
For a new or struggling entrepreneur looking for some clarity on next steps, a business strategy coach can be a fantastic option. Nearly 16% of entrepreneurs were hiring business coaches just a few years back. Fast-forward to today and even more business creators are turning to strategic coaching for guidance and growth. But when the […]