Develop and implement emotional intelligence training for customer service representatives to enhance their ability to effectively communicate and connect with customers from diverse cultural backgrounds. This will lead to improved customer satisfaction, loyalty, and overall business success.
Getting paid to put words on a page… now isn’t THAT the dream? You can do it. It’s totally possible. But how do you start??? Most people will tell you to start like this: Maybe get a degree or take some fancy course Offer up your services for free until you’ve built up a portfolio […]
“Find the next Steve Jobs, and you’re golden.” Ever hear that one before? There’s a myth out there that the most profitable companies have charismatic leaders at their helm. It’s the only way to succeed, they say. I used to believe it. When I escaped from a cult in the middle of the night at […]
…You’re a writer. It isn’t a title you throw around lightly. You’re not writing crappy fiction in your spare time (or whenever you feel the “poetic urge”), and you’re not just banking on your English degree or your love for reading. You have actual skill and enthusiasm for putting great sentences and paragraphs together. You […]
It’s inevitable: Life has both ups AND downs aplenty. ⬆⬇ But, when your path starts curving downward, how do you stay encouraged during those difficult times? If you struggle to cope when the universe deals you some not-so-great hands, it’s okay. You’re human. 💗 Just know… You’ll get through this. And, to help you along […]
You’ve heard it before — 70% of businesses fail within 10 years. Creating, managing, and scaling a profitable business is not easy. But why do so many businesses bail? And how can we keep ourselves in that 30% group? We can stop working so much. 🤯 Or at least, stop working on the things we […]
Discover essential strategies to prepare for the rise of AGI. Learn how to navigate the challenges and opportunities that lie ahead.