Train customer service representatives in active listening skills to enhance the customer experience and improve overall satisfaction.
“Find the next Steve Jobs, and you’re golden.” Ever hear that one before? There’s a myth out there that the most profitable companies have charismatic leaders at their helm. It’s the only way to succeed, they say. I used to believe it. When I escaped from a cult in the middle of the night at […]
Not to be TOO forward, but… I know why you’re looking for content marketing workshop exercises. I suspect you know content marketing is on fire. 🔥 …and maybe you heard that content marketing is worth $400 billion (and growing). With numbers like that, hosting a content marketing workshop isn’t just a smart idea right now, […]
Riddle me this: ❓ How well do you know your (buying) audience? If the answer is “Not well” or “I’m guessing about a lot of things,” do you know how to close that knowledge gap? And, once you have that knowledge, do you know what tools you can use to ensure you speak to them […]
Do you know how to start a brand from nothing? Can you start a brand without knowing for sure whether it will work? …Just kidding. Those were trick questions. 😅 Because… There IS a roadmap to starting a brand, no matter your niche or industry. You don’t have to start from zero. You NEVER have […]
Yesterday, Google ran over 8.5 billion searches. But just 25 years ago, no one knew what “Google it” even meant. Things change. And they’re changing fast. ⚡ Online marketing strategies are changing so swiftly, in fact, that the content marketing industry’s worth is predicted to skyrocket to $600 billion by 2024. What does this mean […]
It’s true: you can find repeat clients without ads and with a simple upfront monetary investment. I’m talking about tried-and-true methods I’ve been successfully using for over 10 years to build seven different brands. The truth is, content marketing is the only marketing left. I’m about to show you EXACTLY why and how you can […]