Enhance customer satisfaction and loyalty by improving customer service interactions through the understanding and management of emotions using emotional intelligence.
Getting paid to put words on a page… now isn’t THAT the dream? You can do it. It’s totally possible. But how do you start??? Most people will tell you to start like this: Maybe get a degree or take some fancy course Offer up your services for free until you’ve built up a portfolio […]
Let’s be honest. If you’re a busy entrepreneur or marketer, you might be thinking, “Books?! I have no downtime to read a book.” Do you ever feel like you’re a clown juggling dozens of balls at once – family, work, hobbies, and more? If you pause for just one second, you might drop an important […]
Is a marketing degree worth it? 🤔 Good question. After all, marketing is one of the hottest fields out there right now for jobs. 🔥 The stats paint an incredible picture (via LinkedIn’s jobs report): Marketing jobs have grown by 63% in the last 6 months. 381,000 marketing jobs were posted within the last year. […]
Riddle me this: ❓ How well do you know your (buying) audience? If the answer is “Not well” or “I’m guessing about a lot of things,” do you know how to close that knowledge gap? And, once you have that knowledge, do you know what tools you can use to ensure you speak to them […]
If you need an extra dose of making money motivation today, I’ve got you. Very often… this struggle is real for budding entrepreneurs at the beginning of their journey. Especially when you learn 50% of businesses fail by year five. But the payoff to maintaining that motivation is life-changing: …A brand that lasts. …Building a […]
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