Developing emotional intelligence is crucial for customer service professionals to effectively handle and resolve issues with angry or frustrated customers, leading to improved customer satisfaction and loyalty.
You probably already know this… Building a business from scratch will not be easy. But you CAN make it simpler for yourself — even if you’re starting from nothing like I did. It pains me to my core to see so many would-be-amazing businesses fall flat… from believing lies. But the truly crazy part is […]
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