Gather feedback through surveys, social media monitoring, and proactive communication to improve customer service complaint resolution. This will help identify areas for improvement and address customer concerns more effectively.
Picture this: You get a few random cards from the deck of life. You shuffle them around in your hand, looking for the “safest” ones. You play these cards, avoiding the ones that will get you into “trouble.” …And that’s all. Your life is decent, safe, and unspectacular. But sometimes a voice in your head […]
Getting paid to put words on a page… now isn’t THAT the dream? You can do it. It’s totally possible. But how do you start??? Most people will tell you to start like this: Maybe get a degree or take some fancy course Offer up your services for free until you’ve built up a portfolio […]
I’ve been investing in YouTube video production for my business since 2017. In fact, I spend 3-4 entire days per month filming and delegating the footage to my YouTube producer. On average, I spend around $300 per month on production. However, it wasn’t until my third year doing it that I got monetized on YouTube, […]
Let’s be honest. If you’re a busy entrepreneur or marketer, you might be thinking, “Books?! I have no downtime to read a book.” Do you ever feel like you’re a clown juggling dozens of balls at once – family, work, hobbies, and more? If you pause for just one second, you might drop an important […]
Mindfulness and mindset — I believe these practices are directly responsible for 70% of my success. But facts, friends: I’m not your naturally positive, starry-eyed optimist. By nature, I’m a pessimist. (Aka, realist.) This fact may have a great deal to do with the fact that I grew up in a household of four, where […]
Are you thinking of, or in the middle of, launching your very own online course? How do you validate the market demand for a coaching or course product? First — good news. There has never been a better time to validate the market demand for a course and launch your very own. The global e-learning […]