Develop effective strategies for customer service representatives to master emotional intelligence and handle high-stress customers, which is crucial for maintaining customer satisfaction and loyalty. This will enhance customer service representatives' ability to empathize, de-escalate tense situations, and provide satisfactory resolutions, resulting in improved customer experiences and increased customer retention.
I’ve been investing in YouTube video production for my business since 2017. In fact, I spend 3-4 entire days per month filming and delegating the footage to my YouTube producer. On average, I spend around $300 per month on production. However, it wasn’t until my third year doing it that I got monetized on YouTube, […]
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