Develop strategies to effectively de-escalate customer complaints in customer service interactions, which is important for maintaining customer satisfaction and loyalty. Benefits: By implementing effective de-escalation strategies, customer service representatives can diffuse tense situations, improve customer experience, and potentially prevent negative reviews or customer churn.
Let’s be honest. If you’re a busy entrepreneur or marketer, you might be thinking, “Books?! I have no downtime to read a book.” Do you ever feel like you’re a clown juggling dozens of balls at once – family, work, hobbies, and more? If you pause for just one second, you might drop an important […]
Is starting an online business worth it? Let me answer that question right out of the gate: YES. …With a few caveats, of course. 👀 Starting your own business is not all sunshine and rainbows. It’s an insane amount of work, and it requires a dedication to your endeavor like none other. (50% of businesses […]
It’s inevitable: Life has both ups AND downs aplenty. ⬆⬇ But, when your path starts curving downward, how do you stay encouraged during those difficult times? If you struggle to cope when the universe deals you some not-so-great hands, it’s okay. You’re human. 💗 Just know… You’ll get through this. And, to help you along […]
Fact: Publishing a book is a great way to demonstrate expert status. You’ve mastered your field of expertise, but you’re not a writer. What’s an entrepreneur to do? Hire a ghostwriter, of course! Only problem is: You don’t know how to hire a ghostwriter. Or you find a ghostwriter, pay them lots of money, and […]
Explore The Truth About AI and Its Potential Impact on Humanity, debunking myths and revealing how it reshapes our world.
Discover essential strategies to prepare for the rise of AGI. Learn how to navigate the challenges and opportunities that lie ahead.