Develop active listening and empathy skills to effectively handle challenging customer service interactions, which will improve customer satisfaction and loyalty.
Let’s be honest. If you’re a busy entrepreneur or marketer, you might be thinking, “Books?! I have no downtime to read a book.” Do you ever feel like you’re a clown juggling dozens of balls at once – family, work, hobbies, and more? If you pause for just one second, you might drop an important […]
Mindfulness and mindset — I believe these practices are directly responsible for 70% of my success. But facts, friends: I’m not your naturally positive, starry-eyed optimist. By nature, I’m a pessimist. (Aka, realist.) This fact may have a great deal to do with the fact that I grew up in a household of four, where […]
Not to be TOO forward, but… I know why you’re looking for content marketing workshop exercises. I suspect you know content marketing is on fire. 🔥 …and maybe you heard that content marketing is worth $400 billion (and growing). With numbers like that, hosting a content marketing workshop isn’t just a smart idea right now, […]
Do you know how to start a brand from nothing? Can you start a brand without knowing for sure whether it will work? …Just kidding. Those were trick questions. 😅 Because… There IS a roadmap to starting a brand, no matter your niche or industry. You don’t have to start from zero. You NEVER have […]
Is starting an online business worth it? Let me answer that question right out of the gate: YES. …With a few caveats, of course. 👀 Starting your own business is not all sunshine and rainbows. It’s an insane amount of work, and it requires a dedication to your endeavor like none other. (50% of businesses […]
For a new or struggling entrepreneur looking for some clarity on next steps, a business strategy coach can be a fantastic option. Nearly 16% of entrepreneurs were hiring business coaches just a few years back. Fast-forward to today and even more business creators are turning to strategic coaching for guidance and growth. But when the […]